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After pressing 'Cancel' results of cancellations are displayed in the 'Result' column while fields 'Cancel count' and 'Cancel amount' are updated according to results of operations. In case of cancellation's failure the corresponding error message is displayed. Usually in this case you can try to effect cancellation again.

If the cheque data was transfered with the order creation, then a double click on the order row in the refund window opens a new window in which the order items are displayed. The cancellation of such orders can be done only by the full or partial cancellation of their items.