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When it is necessary the merchant can cancel the order and return the money to the buyer bankcard. For the order canceling the enterprise should initialize the cancel operation (it can be done from Account or by calling WEB-interface). The cancellation operation can be initialized ether before or after financial the transaction (settlements) sending. The IPS Assist will automatically determine a type of transaction which should be created in each specific case.
The merchant can determine the order status in the IPS Assist using the Order Monitoring in Personal account and via the WEB-services.