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Possible values of customer status:

Status name

Description

New

Customer who have made some successful payments but not agreed to store the card for future payments. The customer will have the same status also, if his first payment was unsuccessful or closed after the timeout.

Member

Customer who agreed to store the card for future payments.

Not active

When the all stored cards of this member are expired or not valid. The status is set automatically.

Deny

Customer has rejected the offer to activate One Click.

Fraud (highlighted in red)

100% fraud status was received from System Of Fraud Intelligence (SOFI) during the payment by this card or 'Card stolen' status received from the processing. Payments by this card are blocked.

Suspicious (highlighted in yellow)

Received a fraud status from System Of Fraud Intelligence (SOFI) for one of the cards of this customer (when paying to any merchant). The status is set automatically, but it can also be set manually.

By right click on the desired customer record you can change the customer status.

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Clicking on the black triangle at the beginning of the line with the customer record allows you to open an additional window. Here you can see the data on all the saved cards of this customer in a table with the following columns.

Name

Description

Mean number ID

Unique identification of payment mean number.

Mean type

Payment mean type (Visa, MasterCard etc.).

Mean number

The payment means number, for example card number. Only 6 first and last 4 digits are shown in the card number.

Saving date

Date of saving the card with the first successful payment.

Last success payment date

Date and time of the last successful payment by this payment mean.

Successful

Number of successful payments

count

The number of successful payments by this card.

Order

The order of the last payments on the cards of this customer. By default at the next payment, the client will be offered to pay for the order with the last used card (Order 1).

Card state

Card state.

COF status

COF payment type in processing.


Possible values of customer card state:

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