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List of enterprise data that is displayed on the ' Common ' tab
Name | Description |
ID | System Enterprise ID (for reference only) |
Name | Full enterprise name |
Administrative contact | Administrative contact (Name, Position, Phone, Mobile phone, E-mail) – editable fields, you can specify multiple addresses separated by commas in the E-mail field. |
Technical contact | Technical contact (Name, Position, Phone, Mobile phone, E-mail) – editable fields, you can specify multiple addresses separated by commas in the E-mail field. |
Legal address | Legal enterprise address (for reference only) |
Post address | Postal address of the enterprise (for reference only) |
Time zone | Enterprise time zone (for reference only) |
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All parameters, which set by the user within the personal Account are automatically validated . |
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This tab shows the limits of merchant in table. The table displays:
- limit name;
- limit current values;
- thresholds values.
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Active limits are checked in the ' Active ' column. Limits are displayed in read-only mode. Contact the support team to change limits (support@belassist.by).
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Order signature options
When the merchant uses up the order check value (MD5) and/or the order signature the settings for this checks can be configured on this tab. Parameters are described in the table below.
Order signature settings
Name | Description |
Check order code (MD5) | |
Check order code (MD5) | If checked then the order value (MD5) is verified on the request receiving. |
Secret word | Merchant’s secret word. Note! The same secret word is used for the order check value and for the payment result options. |
Check order signature | |
Check order signature | If checked then the order signature is verified on the request receiving |
New public key | You need to generate the RSA public key with length of 1024 bits and upload it as a * .pem format file by button «Select files» which allows to select a file with public key. |
Current public key | Field that displays current public key (for information only) |
Period when new and old keys are valid (days) | Period in days, during which the old key and new one are both active. It is transition period to smoothly move to a new key on the old key expiration. If the old key should be deactivated immediately after new one applied – contact the support team (support@belassist.by) to settle it. |
All changes are applied after pressing ' Save ' button.
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If merchant has activated order check value (MD5) verification then authorization request must contain the ' Checkvalue ' parameter with correctly calculated value. Otherwise requests will be denied with error. The ' Checkvalue ' parameter has to be generated as follows: uppercase(md5(uppercase(md5(SALT) + md5(Х)))), where SALT – secret word; Х – result of the following parameters string concatenation: merchant_id, ordernumber, orderamount, ordercurrency (without delimiters), + means string concatenation. |
Message appears on save which informs that new key is activated and the old one will be deactivated soon.
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If merchant has activated order signature checking then authorization request must contain the ' Signature ' parameter with correctly calculated value. Otherwise requests will be denied with error. See more details about order signature in the 'Generation of a string for signature or for checkvalue ' section. |
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One Click
Merchant parameters on One Click are displayed on this subsection. Parameters are not editable and they are displayed for information only. Contact support team to change One Click parameters. One Click parameters are described in the table below.
One Click parameters
Name | Description |
Enable One Click | If checked then One Click is activated for the merchant |
Mode | Drop-down box: Standerd (the buyer can store new cards to the program or pay with previously stored cards), Payments by stored cards only (the buyer can pay with stored cards only), Cards store only (the buyer can only store new cards to the program). |
In expandable block ' Customers ' of One Click tab you can see the information about a customer by his unique number (that merchant assigned to that customer and sent in the authorization request as value of parameter ' CustomerNumber '). Value of ' CustomerNumber ' also must be included in the order signature.
Enter the desired CustomerNumber into the field and press ' Search' . The information about customer will be displayed on screen. If the " Customer number " field is empty and you click the " Search " button, then the full list of One Click clients of this merchant will be displayed as search results.
One Click details of the customer
Possible values of customer status:
Status name | Description |
New | Customer who have made some successful payments but not agreed to store the card for future payments. The customer will have the same status also, if his first payment was unsuccessful or closed after the timeout. |
Member | Customer who agreed to store the card for future payments. |
Not active | When the all stored cards of this member are expired or not valid. The status is set automatically. |
Deny | Customer has rejected the offer to activate One Click. |
Fraud (highlighted in red) | 100% fraud status was received from System Of Fraud Intelligence (SOFI) during the payment by this card or 'Card stolen' status received from the processing. Payments by this card are blocked. |
Suspicious (highlighted in yellow) | Received a fraud status from System Of Fraud Intelligence (SOFI) for one of the cards of this customer (when paying to any merchant). The status is set automatically, but it can also be set manually. |
By right click on the desired customer record you can change the customer status.
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If a customer makes payments to a merchant with different bank cards, each of them is included in the One Click program using the same rules. With payment for the next order, the customer has the opportunity to choose the desired card from the drop-down list of his stored payment means (for which there were successful payments). |
Clicking on the black triangle at the beginning of the line with the customer record allows you to open an additional window. Here you can see the data on all the saved cards of this customer in a table with the following columns.
Name | Description |
Mean number ID | Unique identification of payment mean number. |
Mean type | Payment mean type (Visa, MasterCard etc.). |
Mean number | The payment means number, for example card number. Only 6 first and last 4 digits are shown in the card number. |
Saving date | Date of saving the card with the first successful payment. |
Last success payment date | Date and time of the last successful payment by this payment mean. |
Number of successful payments | The number of successful payments by this card. |
Order | The order of the last payments on the cards of this customer. By default at the next payment, the client will be offered to pay for the order with the last used card (Order 1). |
Card state | Card state. |
COF status | COF payment type in processing. |
Possible values of customer card state:
State name | Description |
Member | One or more payments were successfully made on this card and the customer agreed to store it. |
Fraud | 100% fraud status were received from Anti-Fraud system during the payment by this card or 'Card stolen' status received from the processing. Payments by this card are blocked. |
Card expired | A card that has expired. |
Deleted | The card has been removed from the One Click service. |
Information on customer cards
By right click on the desired card record you can delete this card from One click program data base.
An additional confirmation prompt appears before the card is deleted. Before deleting the card the confirm window will appear as it shown on the picture below.
Confirm window for card deleting
More details about One Click can be found in documents of section One Click program .
Change password
This section is used to change password of current user.
Enter the 'Current password ' then 'New password' and repeat a new password in 'Confirm password ' field.
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Password should be 8 to 20 symbols long and should contain Latin alphabet symbols (upper/lower case) and digits. Password must contain both – alphabet symbols and digits. |
Password changes after pressing ' Save ' button.
Two-factor authentication
To increase the level of security of enterprise data in the Personal Account, you can additionally use two-factor authentication. A special code, which can be obtained using a mobile device (smartphone), is used in addition to the main account password. You should download the application and choose a more convenient way to get the code.
This section displays a brief instruction on how to enable two-factor authentication, and there is also a field for entering a special verification code.
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Users
In this section you can see and change users of the enterprise. Only merchant administrator has rights to amend and create new users.
Actions over users
Enterprise administrator has rights to create a user.
In addition, administrator can perform the following action on existing users:
- user password change;
- enabling/disabling the user possibility to change own password;
- user details change;
- user rights amendment;
- changing of user rights on the tab "Operations";
- user – merchant assignment change;
- user deletion.
Create new user window
For example, a user should be created to monitor orders in Order monitor . The following steps should be done:
- press New User button and enter all necessary user information in the dialog box (Login, Password, Confirm password, select the User's type as USER , select the user default language, required parameters are marked with asterisks);
- press Save button. The new user will appear in table;
- right-click on the new user in the table and select 'Edit Rights;
- in the Roles section of the Edit Rights tab set the check mark in the Use ' row in Access column (Picture "Adding a role to user" below);
- on the Edit merchant list tab the user can be assigned to merchant(s) of the enterprise; check/uncheck the merchants to attach/detach merchant to the user (Picture "Change user-merchant assignment" below);
- press Save button.
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By creating of new user note, that:
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Adding a role to user
Change user-merchant assignment
Now new user can login to the Personal Account and watch the orders in Orders monitor .
- If user should have ability to charge or cancel order payments and/or export data in the file, then the following actions should be done additionally:
- right-click on new user in table and select Edit Rights;
- in Component section of the Edit Rights tab check Confirmations and Cancellations and/or Button “Export” ’ in the Access column (Picture below);
- check that ACCOUNT/ACCOUNT: Order menu is checked on;
- press Save button.
Granting rights for cancel and charge
Now the user may confirm or cancel payments and/or export data to the file in the Orders monitor of Personal account.
If the administrator wants to change a user password then following steps should be done:
- right-click on the new user in the table and select Change password;
- enter twice a new user password in the dialog;
- Press Save button.
If a user should be deleted should be done by the administrator the following steps:
- right-click on the new user in the table and select Delete ;
- confirm the deletion in the dialog. User will be deleted.
Warning |
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It is not possible to restore a user which was deleted! |
Using profiles
The profile mechanism is convenient for the merchants that need to create a lot of different user accounts with the same rights. To do this, a special user profile with all the necessary rights is created. For creating the next user, the administrator will only need to set his personal data and the profile name.
The use of profiles must be coordinated with the technical support service of Assist, then at the request of the merchant, the necessary profiles will be created and the administrator is given the appropriate rights.
Clicking the Profiles button opens a new window, which displays information about the current profiles of the merchant.
Profile parameters
Name | Description |
Name | Profile name |
User’s type | Type of user |
Company | User profile company |
Enterprise | User profile enterprise |
E-mail default profile user address (will be automatically assigned to all users of the profile for which the own E-mail address isn’t set) | |
Level of display errors | Assigned level of display errors |
To create a user profile, call the context menu by right click and select Create User.
The list of fields in the form for creating a new user profile is given in the table.
New user creation options
Name | Description |
User profile | Select from the list of available values of merchant’s profiles |
Login | It should be 8 to 20 symbols long and should contain at least one Latin alphabet symbol (upper/lower case), may also include digits and underscore. |
Password | It should be 8 to 20 symbols long and should contain Latin alphabet symbols (upper/lower case) and digits. Password must contain both – alphabet symbols and digits. |
First name | Text field |
Middle name | Text field |
Last name | Text field |
Text field (100 characters). E-mail user address, if not specified, then the default profile address will be automatically assigned |
To save the changes, click the Create button.
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