Page History
...
Default printed receipt looks as follows:
Window for receipt preview
...
If the last subsequent payment is unsuccessful at the moment of selecting the context menu item "Change card" (the card is already expired, insufficient cash and so on), then You can select one of two links to send to customer: link to replace the card or link to replace card and pay the unsuccessful payment.
Window for card change 2
If the duration of recurrent payment is expired at the moment of selecting the context menu item "Change card", i.e. card change for this payment has no meaning, then the following message appears:
Error message when you try to change the card for ended payment
If the enterprise is not allowed to replace cards of payers from the personal account or the context menu was called on the regular order then the «Change card» option in the context menu is inactive:
View of context menu when the card change is not allowed
| Note |
|---|
You can setup automatic sending the messages for card replacement to customers. You should contact technical support to setup the mode of notifications, as well as to allow the replacement of card from your personal account. |