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The "Raschet" system is an automated information system of a single settlement and information space (AIS ERIP) created by the National Bank of the Republic of Belarus in order to simplify the organization of accepting payments from individuals and legal entities.

Personal accounts debts

In this tab, the user can upload a file with debts data on customer accounts and keep accounting of this data.

Advance payments are carried out to the customer’s personal account in the merchant’s accounting system. The merchant informs the customer via e-mail or SMS message of the personal account number, which the customer uses by paying in ERIP. Next, on request from ERIP a corresponding order is created in the IPS Assist.

After successful payment by the customer to the specified Personal account in ERIP, the paid order will be displayed in the orders monitor of the IPS Assist Personal account.

To work with advance payments, the merchant must transfer to the IPS Assist a registry of current personal accounts and customer debts.

The registry is transferred as a csv file. The prepared file can be uploaded in the "Customers" section. Clicking the Select file button opens a standard browse window for selecting a registry file.

If the file is successfully loaded, a registry loading message will be displayed:


Successful registry loading result window

If the file download fails, a corresponding message will also be displayed:


Unsuccessful registry loading result window

Customer list table

Each customer is displayed as a line in the customer list.

The common list of customer parameters is given in the table below.

Common list of customer parameters

Name

Description

Merchant_ID

The merchant identifier in IPS Assist.

Personal account

Personal account number, customer ID, etc. in the merchant system.

Date

Date of registry

Amount of debt

Current amount of debt

Last name

Customer's last name

First name

Customer's first name

Middle name

Customer's middle name

Email

Customer's e-mail

City

Customer's city

Street

Street in customer's address

House

House in customer's address

Building

Building in customer's address

Apartment

Apartment in customer's address

Info line

Additional information – agreement, contract, comment, etc. (the text from this field will be displayed to the customer by payment).

Customers search

The number of filters is available in customers monitoring for convenient work. They allow you to search customers by known criteria.

Filters are applied when you press 'Select' button.

All filters are on top of the customers monitoring window.


Filters monitoring filters

The following filters are available to search customers in customers monitor:

  • Merchant ID – drop-down list, it contains merchants' list. Information about customers will be displayed only for the selected merchant or for all available ones.
  • Personal account customer's personal account number in ERIP.
  • Last name customer's last name, case sensitive.
  • Email customer's email address.

If more than one criteria are filled then customers which fit to all search criteria appear in the search results table.

Customer creation

The separate button New Customer allows the user to create a record for a customer directly from the personal account. After clicking this button, a new window opens for creating a record for a new customer.