The "Raschet" system is an automated information system of a single settlement and information space (AIS ERIP) created by the National Bank of the Republic of Belarus in order to simplify the organization of accepting payments from individuals and legal entities.
Personal accounts debts
In this tab, the user can upload a file with debts data on customer accounts and keep accounting of this data.
Advance payments are carried out to the customer’s personal account in the merchant’s accounting system. The merchant informs the customer via e-mail or SMS message of the personal account number, which the customer uses by paying in ERIP. Next, on request from ERIP a corresponding order is created in the IPS Assist.
After successful payment by the customer to the specified Personal account in ERIP, the paid order will be displayed in the orders monitor of the IPS Assist Personal account.
To work with advance payments, the merchant must transfer to the IPS Assist a registry of current personal accounts and customer debts.
The registry is transferred as a csv file. The prepared file can be uploaded in the "Customers" section. Clicking the Select file button opens a standard browse window for selecting a registry file.
If the file is successfully loaded, a registry loading message will be displayed:
Successful registry loading result window
If the file download fails, a corresponding message will also be displayed:
Unsuccessful registry loading result window
Customer list table
Each customer is displayed as a line in the customer list.
The common list of customer parameters is given in the table below.
Common list of customer parameters
Name | Description |
Merchant_ID | The merchant identifier in IPS Assist. |
Personal account | Personal account number, customer ID, etc. in the merchant system. |
Date | Date of registry |
Amount of debt | Current amount of debt |
Last name | Customer's last name |
First name | Customer's first name |
Middle name | Customer's middle name |
Customer's e-mail | |
City | Customer's city |
Street | Street in customer's address |
House | House in customer's address |
Building | Building in customer's address |
Apartment | Apartment in customer's address |
Info line | Additional information – agreement, contract, comment, etc. (the text from this field will be displayed to the customer by payment). |
Customers search
The number of filters is available in customers monitoring for convenient work. They allow you to search customers by known criteria.
Filters are applied when you press 'Select' button.
All filters are on top of the customers monitoring window.
Filters monitoring filters
The following filters are available to search customers in customers monitor:
- Merchant ID – drop-down list, it contains merchants' list. Information about customers will be displayed only for the selected merchant or for all available ones.
- Personal account – customer's personal account number in ERIP.
- Last name – customer's last name, case sensitive.
- Email – customer's email address.
If more than one criteria are filled then customers which fit to all search criteria appear in the search results table.
Customer creation
The separate button New Customer allows the user to create a record for a customer directly from the personal account. After clicking this button, a new window opens for creating a record for a new customer. Required parameters are marked with red asterisks.
Customer creation window
Common list of customer creation parameters is in the table below.
Customer creation parameters
Name | Description |
Merchant_ID | The merchant identifier in IPS Assist, select from a drop-down list of merchants available to the current user, |
Personal account | Personal account number, customer ID, etc. in the merchant system. |
Debt | Current amount of debt |
Date | Date of record for a customer creation |
Last name | Customer's last name |
First name | Customer's first name |
Middle name | Customer's middle name |
Customer's email | |
City | Customer's city |
Street | Street in customer's address |
House | House in customer's address |
Building | Building in customer's address |
Apartment | Apartment in customer's address |
Info line | Additional information – agreement, contract, comment, etc. |
Note
All parameters, which set by the user within the personal Account are automatically validated.
Note
For security reasons, it is not recommended to send personal data about the customer (last name, first name, middle name, address, etc.) in the parameter values, unless their presence is mandatory for making a payment.
All changes are applied after pressing 'Save' button.
Customer actions
You can edit a customer's entry from your Personal Account.
If you select the 'Edit' option in the customer's context menu (there is only one option 'Edit') then the window 'Customer details' appears with selected bill, however, the first two parameters Merchant ID and Personal account are not available for editing. Actions in this window are similar to window "New customer".
Clicking the "Save" button saves the changes made to the customer record and returns to displaying the customers list table. The changes will be not saved only by closing this window.
Personal account payments
In the Personal account payments tab, you can get information about orders created by personal accounts.
Order list table
Each order is displayed as a row in the table. The number of displayed parameters can be changed in a table context menu.
Table's context menu can be opened by right click on the table header.
You can change the set of the displayed columns in the 'Columns' option of the table's context menu. You can check or uncheck any column to change its visibility.
Common list of orders parameters is in the table below.
Common list of order parameters
Name | Description |
Merchant_ID | A unique identifier assigned to a merchant by the IPS Assist |
Мерчант | Название предприятия |
BillNumber | Внутренний номер заказа, присваиваемый системой |
№ заказа | Номер заказа, который формирует предприятие или система. Зависит от настроек предприятия. |
Номер лицевого счета | Номер лицевого счета в системе предприятия |
Абонент | Абонент предприятия |
E-mail покупателя | Указанный в заказе адрес E-mail покупателя |
Дата | Дата создания заказа в системе, временная зона (часовой пояс) предприятия. Внимание! В мониторинге заказов выводятся данные за последние полтора года. Если необходимы данные по более ранним заказам, следует обращаться с запросом в службу технической поддержки АПК Ассист (support@belassist.by). |
Сумма (оригинальная валюта) | Сумма, указанная клиентом при оплате |
Оригинальная валюта | Валюта, указанная клиентом при оплате |
Покупатель | Указанное в заказе имя покупателя |
Тип платежного средства | Тип средства, с помощью которого была произведена оплата |
Процессинг | Наименование процессинга |
Состояние | Состояние заказа (Оплачен, Отменен и т.п.) |
Ошибка | Сообщение об ошибке |
Комментарий | Комментарий |